Pet Policy

🐶 We’re pet-friendly! 🐈

In almost all cases, we can accommodate your pet. However we are not the owner of the property, so some properties may have further restrictions beyond our standard pet policy, so be sure to check the individual property listing or contact us to confirm. If you have more than two pets or a special situation, please contact us and we can provide additional guidance for your situation.

ALL APPLICANTS must complete a pet profile at PetScreening as part of the application process, whether you have a pet or not.

(NOTE: If you are part of a joint application, each pet only needs to be registered once by its owner. For example, if there are three applicants and one pet, the owner would select the applicable pet profile, and the other two applicants would select “no pet.”)

What Kinds of Pets Can I Have?

We allow domesticated animals such as cats and dogs. We also accept fish (<20 gallon tank), small caged birds, guinea pigs, rabbits, hamsters, gerbils, and small reptiles.

All other animals are prohibited. This includes but is not limited to:

  • Dangerous reptiles (crocodiles, venomous spiders and arachnids, venomous snakes and lizards, constricting snakes, etc)
  • Livestock (goats, sheep, cows, horses, alpaca, etc)
  • Poultry (chickens, pigeons, etc)
  • Wild game (foxes, ducks, geese, pheasants, turkey, mountain lions, etc)
  • Wolves and wolf/dog hybrids

Standard Pet Policy

Tenants may keep up to two (2) pets. Tenants must agree to all pet and animal requirements as stated in the lease agreements. Each pet profile will need to be renewed annually at the Tenant’s expense.

We use a third-party service, PetScreening, to ensure all applicants understand and agree to our pet policies even if they do not have a pet at the time of application. This means that EVERYONE MUST COMPLETE A PET SCREENING—whether you have a pet or animal or not.

Our PetScreening page provides a simple and secure way to manage important information about your pet or assistance animal. To start, you’ll create whichever profile applies to you:

No Pets – If you have no pets or animals, there is no charge to complete your PetScreening profile and acknowledge our no-pet policies. (NOTE: If you declare “no pets” and we discover evidence of a pet, your application may be denied.)

Household Pets (regular pets) – For Household Pets, the per-pet application fee is $25 for the first pet and $15 for every additional pet.

Assistance Animals – There is no charge to submit a reasonable accommodation request for an assistance animal. Assistance animals include service animals, and emotional support animals. If you select this option, you will be asked to provide applicable documentation, which will be reviewed by PetScreening’s legal team.

Notice Regarding Assistance Animals

Valley ONE Property Management has engaged PetScreening to review and verify all tenant request for accommodations for assistance animals. Valley ONE Property Management and our third-party screening company PetScreening follows HUD’s Fair Housing Act guidelines on reasonable housing accommodation requests for assistance animals. A letter dated within the year and drafted by any of your medical health care provider(s)/professional(s) may be uploaded for PetScreening to verify. There is no charge to submit an accommodation request through PetScreening. When PetScreening approves an accommodation request, there will be no pet charges from Valley ONE Property Management. If PetScreening denies an accommodation request, the tenant will need to recategorize the pet as a Household Pet and will be responsible for pet fees and deposits outlined here and in the Lease.

Civil and/or Criminal Penalties for Assistance Animal Fraud
As fraudulent applications for service animals and emotional support animals are on the rise, please be aware that California Law provides penalties that range from a $500 fine to up to six months imprisonment for the intentional fraudulent misrepresentation of the ESA or service animal status of a pet.

The FIDO Score

Valley ONE Property Management uses PetScreening’s proprietary algorithmic FIDO score to assess the risk associated with your Household Pet(s). The lower the score, the higher the risk. The FIDO score ranges from 0-paw (highest risk) to 5-paw (lowest risk).

The score is based on the verifiable information you provide to PetScreening and is based on numerous risk factors and data points, including type of pet, breed, weight, age, registration and vaccination status, behavior history, and other factors.

PetScreening is an independent third-party who maintains their own database, and changes can only be made by the Tenant or Resident. Valley ONE Property Management cannot change any pet information.

Dog Owners: Impact of Breed and Size

There are over 20 individual factors that determine the FIDO score for your dog, but the breed and/or size of your dog can be a limiting factor. Generally, the larger/heavier the dog, and the more aggressive the breed according to insurance companies, the lower the FIDO score can be. Please note the following FIDO score caps based on breed:

Dog Breeds with 1-Paw Limit

Akita, Alaskan Malamute, American Bulldog, American Staffordshire Terrier, Anatolian Shepherd Dog, Belgian Laekenois, Belgian Malinois, Belgian Sheepdog, Belgian Tervuren, Berger Picard, Bernese Mountain Dog, Black and Tan Coonhound, Black Russian Terrier, Bloodhound, Boerboel, Borzoi, Bouvier des Flandres, Bracco Italiano, Briard, Bullmastiff, Bull Terrier, Cane Corso, Catahoula Leopard Dog, Chesapeake Bay Retriever, Chinook, Chow Chow, Curly-Coated Retriever, Doberman Pinscher, Dogo Argentino, Dogue de Bordeaux, Gordon Setter, Great Dane, Greater Swiss Mountain Dog, Great Pyrenees, Greyhound, Hovaward, Ibizan Hound, Irish Wolfhound, Kmondor, Kuvasz, Leonberger, Mastiff, Miniature Bull Terrier, Neopolitan Mastiff, Newfoundland, Old English Sheepdog, Otterhound, Perro de Presa Mallorquin, Pit Bull, Pit Mix, Pointer, Presa Canario, Pyrenean Mastiff, Redbone Coonhound, Rottweiler, Scottish Deerhound, Siberian Husky, Sloughi, Staffordshire Bull Terrier, St. Bernard, Tibetan Mastiff, Weimaraner

Dog Breeds with 2-Paw Limit

Beauceron, Boxer, Caucasian Ovcharka, German Shepherd, Giant Schnauzer, Husky, Malamute, Rhodesian Ridgeback

Pet Fees

Unauthorized Pet/Animal: a minimum $1000 unauthorized pet fine will be charged, and your lease may be terminated for breach of contract.

All fees are based on the FIDO score of your pet. The acceptance fee is a one-time fee paid at the time of the lease. The additional security deposit is refundable based on the terms of your lease. The monthly service fee is paid with your rent each month. Fees are on a per-pet basis.

FIDO ScoreAcceptance FeeRefundable DepositMonthly Service Fee
5 Paw$125$300$10
4 Paw$150$350$15
3 Paw$200$450+$30
2 Paw$300$700+$70
1 Paw$350$1000+$100


Annual Renewal Required

If your application is approved and you move in, you will be required to renew your pet’s profile on an annual basis (updated shots, licensing, etc). If you fail to renew your profile, or if any required liability insurance lapses, the monthly fee will increase to $70 (unless your pet’s FIDO score is 1 or 2 paws, in which case it shall increase by $50) until you have renewed your pet profile.

If the FIDO score improves, your monthly service fee will decrease! (Deposits or fees paid previously do not change.) If the FIDO score goes down, you will be assessed an additional acceptance fee, increased security deposit, and monthly service fee accordingly.

If you’re an existing tenant, click here to renew your pet profile at PetScreening.

How Do I Increase My Pet's FIDO Score?

Great question! Valley ONE Property Management strongly recommends annual veterinary appointments to make sure your pet(s) are up to date on all vaccinations, and flea/tick/heartworm medications, which you can update at PetScreening at any time, as applicable. If your pet is younger than one year old this could lower their score automatically, so growing up may case the FIDO score to increase. It could even be as simple as adding information that wasn’t previously provided. Refer to PetScreening for more information and ways your pet’s FIDO score can change.

What If I Don't Tell You About My Pet?

If we discover any evidence of any unauthorized pet or animal during your tenancy, an automatic unauthorized pet fine of $1000 plus other daily non-compliance fees may be charged.

At our discretion, we may allow you to register your pet and pay applicable fees; however this is not guaranteed. We reserve the right to require the pet to be re-housed/given away, or to terminate your lease immediately for breach of contract.

We don’t want to do this, so please just be honest and tell us about your pet. We can work with just about any situation. 

What If I Want to Get a Pet After I Move In?

If you are a current resident of ours, please contact our office so we can review these policies and procedures with you BEFORE you get your pet. We’ll make sure you know which animals you can have. And if it’s a dog, we can discuss certain breeds that come with higher risks (and lower FIDO scores, which can create higher costs for you).

Then, within 7 days of acquiring your pet, you will log in to your PetScreening account to update your pet profile, and any applicable acceptance fees, additional security deposit, and/or service fees will be added to your lease.


Exceptions don’t happen often (that’s why they’re called exceptions), but we do reserve the right to make exceptions to these standard policies on a case-by-case basis.

Examples may include excluding a really big dog from a small apartment with no yard area, permitting a rodent as a third pet, allowing a 22 gallon fish tank instead of the 20 gallon limit, or authorizing chickens on a rural property outside city limits.

These are just examples and are not guaranteed.

Other Terms and Conditions

No Pet Watching/Pet Sitting – either you have a pet or assistance animal, or you don’t. Allowing any animal to be at the Property without authorization, even if just temporarily (including but not limited to “pet sitting”) shall be treated the same as an unauthorized pet.

Tenant Solely Responsible for All Pet Damage or Liability – regardless of animal or approval status (approved assistance animal, household pet, or unauthorized pet or animal) the Tenant is solely and exclusively legally and financially liable for any damage caused to the property or premises, and for any personal injury caused by their pet or animal. In addition to any security deposit paid, Tenant shall defend and hold property owner and Valley ONE Property Management harmless and agrees to pay immediately for any and all resulting damage or injury caused to, or caused by, their pet or animal.

Pet/Animal Liability Insurance Coverage Required – Tenant is responsible to provide a liability insurance policy that covers any damage or liability caused by their pet or animal, whether approved or unapproved, whether pet or emotional support animal or service animal. Any Master Tenant Liability Insurance policy provided by VOPM is excluded from and shall not be utilized for any liability created by Tenant’s pet or animal. Tenant shall provide evidence of a liability insurance policy, purchased by tenant, that includes no less than $50,000 of liability, and which names property owner and VOPM as Additional Insured. If such coverage cannot be obtained through Tenant’s existing insurer for a reasonable price, Tenant may wish to consult with InsureMyK9, xInsurance, or other specialized insurer offering specialty animal liability insurance.

Other – Tenant agrees to keep its pet(s) under control at all times. Pets shall not be left unattended at any time. Pet shall be restrained on a lease at all times when outside their dwelling. Tenant shall immediately pick up and dispose of their pet’s waste properly. Tenant is responsible from keeping their pet from being unnecessarily noisy or aggressive or causing any annoyance or discomfort to others, and will remedy immediately any complaints made to VOPM. Tenant agrees to provide regular and recommended health care, including but not limited to shots and flea treatments as recommended. Tenant shall inform VOPM immediately if any pet becomes pregnant, and shall in no case keep any offspring for longer than 8 weeks after birth, under any circumstances. If subject to a HOA, Tenant will abide by all HOA rules and CC&Rs regarding pet ownership. Tenant shall abide by all city and local ordinances regarding pet ownership (e.g. leashing, curbing, registration, licensing, vaccination, etc).